Help
This section shares commonly asked technical questions.
1. Downloading files: To download MS Word, PDF or included image files, click on the corresponding icons > MS WORD
PDF
IMAGE
(usually listed on top of the page). For some documents a "Save as" box will pop up asking you where you want to save the file on your computer.
2. If you're asked for a Password when trying to download a file: This may occur because of your individual computer's settings. You have two options - click "cancel" and the file will probably open up in your browser, or follow the instructions above on "downloading Word files" and this will circumvent the password issue.
3. Copying text from a PDF file: Open the PDF file, locate the text you would like to copy. Click on the "Select Text Tool" button on the menu (it looks like the letter T with a little box next to it). Your mouse pointer will become a curser, then "click, hold and drag" to select the text. The text will become highlighted. Right-mouse click on the selected text and choose "copy" from the menu. Then paste into another document.
